Terms and Conditions of Sale

NOTE : This page has been translated from the French version using an automatic translator and may therefore contain some errors or approximations. This translation is provided for information purposes only. Only the French version page has legal value.

Acceptance of these general terms and conditions of sale:
By confirming your order, you acknowledge that you have read these terms and conditions of sale and accept them in their entirety.

Identification of the seller:
Agreement to these Terms and Conditions of Sale:
« François Baranger Boutique » (francois-baranger.com)
N° de SIRET : 497 516 047 00022
Sole proprietorship, VAT registered.

Specifications of items sold:
The products sold on the ‘François Baranger Boutique’ website are books, accessories (goodies) or original works of art created by the artist François Baranger.

The images of the products presented on the website are not contractually binding, as they may vary slightly in terms of graphic details or colours due to the limitations of screen reproduction. These variations may be even more significant in the case of original works or personalised products.

Our product offers are subject to availability. If, despite our best efforts, products are unavailable after you have placed your order, we will inform you by email, post or telephone as soon as possible. You can then request the cancellation or exchange of your order by writing to: contact@francois-baranger.com. .

Price:
All prices listed on the François Baranger Boutique website are in euros (€), are set freely by François Baranger Boutique, and include all taxes. ‘François Baranger Boutique’ reserves the right to modify its prices at any time. Products are invoiced on the basis of the prices in force at the time of order registration, subject to availability.
The total price must be paid in full at the time the order is finalised, i.e. the price of the item(s) plus delivery costs.
Delivery costs are charged as an extra. They are clearly indicated at the time of placing the order and include shipping and packaging costs.
All prices listed on the ‘François Baranger Boutique’ website are non-negotiable by the buyer.

Ordering and confirmation:
The ordering and order confirmation process results in a detailed summary that you must confirm. By clicking on the ‘Confirm’ button during payment, you confirm your order and declare that you accept these general terms and conditions of sale in full and without reservation, and accept your order. This confirmation, together with all the computer data recorded by ‘François Baranger Boutique’, is considered as proof of our transactions. It shall also serve as a signature and acceptance of the transactions carried out. ‘François Baranger Boutique’ will send you a summary and confirmation of receipt of your order by email. ‘François Baranger Boutique’ reserves the right to refuse any order from a customer with whom there is a dispute regarding payment for a previous order. The information provided by the buyer when placing the order is binding: in the event of an error in the recipient's contact details, ‘François Baranger Boutique’ cannot be held responsible for any inability to deliver the product.

Payment:
Payments are made online by credit card and are fully secure thanks to the PayPal platform. You do not need to have a PayPal account; you can pay directly on the platform with your bank card. PayPal is a secure online payment service. You can find all the information you need at www.paypal.fr. We will process your order as soon as we receive your payment. The order confirmation date corresponds to the online payment date.       

Withdrawal period:
In accordance with Article L.221-21 of the Consumer Code, the buyer has a period of 14 working days to return, at their own expense and risk, any items that are not suitable, for an exchange or refund. This period starts from the day of receipt of the order.
This right of withdrawal may be exercised without penalty, however, the return shipping costs shall be paid by the buyer and the shipping and return conditions must be identical. All returns must be notified in advance by email to . Items must be returned in their original condition and in their original packaging. Otherwise, the items will not be taken back, refunded or exchanged.
Once the buyer has exercised their right of withdrawal within the specified period, ‘François Baranger Boutique’ undertakes to refund them within 30 days of the date on which this right was exercised, for the total amount paid, excluding shipping and return costs.
In any case, it is not possible to exchange or obtain a refund for items that are on sale or have been personalised (e.g. signed books).

Livraison :
Transport costs are payable by the purchaser. Products are delivered to the delivery address you specified when placing your order.
Shipping times are 3 to 7 working days from receipt of payment. The delivery times indicated are average times and correspond to the processing and shipping times for products destined for France. They are not binding. They may sometimes be extended in the case of products that require special customisation by the artist François Baranger, depending on his availability.
‘François Baranger Boutique’ cannot be held liable for any delays in delivery. Parcels are sent by ‘Colissimo suivi’ with or without ‘delivery upon signature’, depending on the products. The price varies according to the weight of the parcel and its destination. The customer will be informed of the delivery charge during the ordering process. The customer is required to check the contents of the parcel in front of the delivery person. ‘François Baranger Boutique’ cannot be held liable for any damage caused by the carrier.

Intellectual property:
All elements reproduced on this website (logos, photographs, texts, illustrations, etc.) are protected by intellectual property law and the Civil Code and belong to ‘François Baranger Boutique’. Consequently, none of these elements may be represented, downloaded, reproduced, transmitted, translated, sold, exploited commercially or free of charge, or reused in any way whatsoever without the prior consent of ‘François Baranger Boutique’.

The purchase of an original work of art (including drawings made as ‘dedications’ on books sold on the website) does not give the purchaser the right to reproduce it in any way whatsoever. The ownership and copyright of the work of art remain with François Baranger.

Liability:
The photographs and texts reproduced and illustrating the products presented are not contractual. François Baranger Boutique cannot be held liable for any errors in any of these photographs or texts.
‘François Baranger Boutique’ cannot be held liable for the non-performance of the contract concluded in the event of stock shortages or product unavailability or force majeure. Force majeure includes all cases recognised by case law and any malfunction of the Internet network, disruption or total or partial strike, in particular of postal services and means of transport and/or communications, flooding, fire, etc.
The items presented on this website are the creations of François Baranger.
‘François Baranger Boutique’ endeavours to show the colours and details of the items as closely as possible to reality. However, the colour and details of the items that appear on the screen may vary depending on the quality of your computer monitor, which is why ‘François Baranger Boutique’ cannot guarantee that the colours appearing on your screen will exactly match the actual colours or details of the items presented.

Personal data protection:
Committed to protecting your privacy, François Baranger Boutique treats all information concerning you with the strictest confidentiality. We only ask you for information that is essential for high-quality processing and careful tracking of your order (surname, first name, email address, postal address). This information is reserved for ‘François Baranger Boutique’ and is never passed on to third parties.

Applicable law:
These general terms and conditions of sale are subject to French law.
In the event of a dispute, the buyer agrees to first contact ‘François Baranger Boutique’ via the website ‘francois-baranger.com’ in order to find an amicable solution.

Modification of the general terms and conditions of sale:
‘François Baranger Boutique’ reserves the right to modify these general terms and conditions of sale at any time.